FAQ (Frequently Asked Questions)

You are required to prove your age by submitting documentation of being above 18 to carry out any transactions on the site.

Registration for Odds96 requires only an email verification. There is also a sign up possibility with Google and Facebook accounts.

When fulfilling the registration form, you need to append the corresponding documents for account verification. In certain instances, you might have to submit some other documents.

In most cases, verification of identity is complete within 24 hours and takes a maximum of 5 working days.

Yes, it is completely safe, the company is not able to share said documents with any other organization and maintains your confidentiality.

Unfortunately it is possible that you will not be able to change currencies on the website page, however you can get in touch regarding the currencies on the email address [email protected] and they will help you find ways to solve this issue.

You lose your password with your account, in this case, support must be contacted and the recovery letter must be verified with the new saved password.

Ensure the email and/or telephone number you recorded is accurate. If the issue of resending does not resolve the issue, please contact support for the next steps.

You can change your email address however you will need to gain access to your old account first, as you will receive a link to change the email address.

You need to go to the payment section and select any of the corresponding payment options, following the procedures for completing a deposit.

In the payment section there is a wallet address that you can send your cryptocurrency to. This address will vary based on the cryptocurrency and will have its own associated fee.

No payment methods for deposit have associated fees. However, certain payment options can charge a fee to the user. This is especially the case for cryptocurrency transactions, which almost always have a fee for using the platform. Make sure to take the fees into account when you deposit funds.

Payments are typically completed within an hour unless stated otherwise in the withdrawal conditions. If payment hasn’t been credited within the hour, please contact our support.

You can select any one of the available options for withdrawing funds under the section “Withdraw Funds.” These “Withdrawal of funds” options in the “Payouts” section of your account cover almost every method available.

No hidden fees or charges are enforced on the platform. No the site has no rules relating to extra charges, fees, or commissions.

As stated above, limits apply to each type of payment, and these limits are subject to revision based on specific conditions as stated in the payout section of your account. You can see for each type of payment the complete range of limits in your payment section. Limits are configurable.

Ordinarily it is processed in just under a few minutes, but in any case, within the withdrawal limit of 48 hours – Money should have been processed by the time limit. If it takes longer than 12 hours, we request that you raise the issue with our support.

The limits of minimal rates are:
10 Indian Rupees
0.00002 Bitcoin
0.0003 Ether
1 US Dollar
2 XRP
0.01 LTK
5 DOG
1 USD
Upper limits of betting are subject to changes depending on the sport, league or market, as well as the specific tournament. Sports and even specific markets along with individual bets can be subject to varying limits set for league and tournament.

Regrettably, a bet that has been confirmed by the client cannot be un-made or changed in any way. Regrettably, a client confirmed a wager and we are unable to change said wager in any way or delete it.

The Odds96 system takes time to confirm the results of the match and the system does a check on each league. These checks may take added time in some leagues. Planet Odds96 will check the match results on their side. For some leagues, it may take longer to check the results.

Single bets are those that are placed on one of the events and winning the bet means that you receive the amount staked times the odds you selected. For multi bets, you must predict every event in the multiple in order to receive the stake multiplied. Single bets are the most popular form of betting, while parlays are also increasingly popular. A single bet is a wager on one of the events, and in the event of a win is multiplied on the selected odds. For multi bets, you have to win each bet in order to win the multiplied stake. Many single bets constitute the more popular wagers, but the slimmer profit in parlays can be more appreciated.

If the event is postponed or canceled due to reasons that are beyond our control, every single wager placed will also be voided and canceled. We have in our terms and conditions, a refund policy for canceled bets and you may also reach out to our support manager with any other queries you may have. If the event is postponed or suspended while the user is in the middle of competing, all bets will be void and totally canceled. For more information regarding canceled bets, our terms and conditions explain our refund policy.

The fourth values are generally referred to as double handicaps. They are primarily bets of the type 0.25 / 0.75 and are worked out a bit differently from the standard European handicaps. For our company rules, check the guidelines on such values calculating with our support manager. The 4th values are almost always categorized as double handicaps. More often than not, they are of the 0.25 / 0.75 wager type, and the calculations are done a bit differently than the standards of European handicaps. Check our company policies on calculating such values or ask our support manager for assistance.

The minimum and maximum wagers at Odds96 Casino are dependent on the game you are playing. For instance, the minimum wager in the Aviator India game is INR 10. It is important to find out this information prior to playing the game. At Odds96 Casino, minimum and maximum stake amounts depend on the type of game you’re playing. For example, in the Aviator India game, minimum stake is INR 10. Check this information before you start playing.

First, you should check the stability of your internet connection. Afterwards, clear the cache and cookies on your browser. If the problem is not fixed, please reach out to support and provide a detailed explanation of the issue either via email or a feedback form. Try to check whether your internet connection is stable. If your connection is stable, you should clear your browsing history, cache and cookies. If nothing seems to be working, describe your issue to support and send an email or fill out the feedback form available.

We have titles from the following providers: Microgaming; NetEnt; Evolution Gaming; Pragmatic Play; Betsoft; Play’n Go; Red Tiger Gaming; Yggdrasil Gaming; Quickspin; Relax Gaming.

Yes, you can get the Odds96 app for Android phones on the appropriate download page. It is meant for Android devices. The Odds96 mobile application for Android is available on our site and can be downloaded from the relevant page of our site.

The application has all the functionalities that are available on the standard website. Yes, it can reproduce all features available on the regular site.

Yes, You can play casino on the app. The Odds96 app features various casino games, including slots, table games, and live dealer games. Yes, you can play Casino on the Odds96 app. You can choose from multiple games available on the app, from slots and table games to games with live dealers.

At the moment there is no dedicated iOS application for Odds96. However, iPhone users can still enjoy our website on their mobile devices without inconvenience, as it has been optimized for mobile use. Sadly, there is no specific app developed for iOS. However, iOS users can still access the site fully optimised for mobile gaming.

Yes, promo codes can easily be activated on the Odds96 app. All you need to do is tap the menu icon and select the “Promocode” option. Of course, you can activate Odds96 Promo code and many other promo codes directly in the app, via the app menu. Click on “Promocode” and apply the code.