FAQ (Common Questions)

Odds96 has put together answers to some of the most asked questions. This page has questions about signing up & verifying your account, payment methods, how to place bets, casino, and Odds96 mobile apps. For easier access, we’ve organized all the questions under various headings.

Registration, Verification & Account Questions

What’s the minimum age to open an account?

You need to show proof that you’re at least 18 years old to make any transactions on the site.

How do I sign up for an account with Odds96?

Registration at Odds96 only requires email verification. There’s also the option to sign up using your Google or Facebook account.

What steps do I need to take to verify my account?

While filling out the registration form, you’ll need to attach the documents for account verification. In some situations, you might need to provide documents.

What’s the usual time frame for the verification process?

Most of the time, identity verification wraps up in 24 hours and can take a maximum of 5 business days.

Is it secure to send my identity documents to you?

Absolutely, it’s safe. The company won’t disclose those documents to anyone else and keeps your information private.

Can I switch my currency?

Sadly, you might not be able to change currencies on the website. However, you can reach out via email at [email protected], and they’ll help you sort this out.

What if I forgot my password?

If you lose your password tied to your account, you’ll need to contact support, and you’ll have to confirm the recovery email along with your saved password.

No password recovery code comes through?

Double-check that the email and/or phone number you entered is correct. If resending doesn’t clear up the problem, just reach out to support for the next steps.

Can I change my email address?

You can change your email, but you’ll first need to access your old account since that’s where the link to change the email will be sent.

Questions About Payments (Deposit & Withdrawal)

What methods can I use to fund my account?

Head over to the payment section and pick any of the payment options, following the steps to complete a deposit.

How can I fund my account using cryptocurrency?

In the payment section, you’ll find a wallet address where you can send your cryptocurrency.
This address will change depending on the cryptocurrency and will come with a specific fee.

Is there a fee for making deposit transactions at Odds96?

No deposit payment methods carry any fees. However, some payment methods might hit the user with a fee. This is true for cryptocurrency transactions, which typically come with a fee for using the service. Make sure you consider the fees when you put in money.

I put in a deposit about 30 minutes ago, but it’s taking a bit longer than expected for the funds to show up in my account.

Generally, payments go through within an hour, unless there’s something mentioned in the withdrawal terms. If you don’t see the payment in your account within an hour, please reach out to our support team.

How do I go about withdrawing funds from my account?

You can pick any of the withdrawal options under the “Withdraw Funds” section. The methods listed there in the “Payouts” part of your account cover all the ways to take out funds.

Are there any fees for making a withdrawal?

No fees or charges apply on the platform. No, the site doesn’t have any guidelines about charges, fees, or commissions.

What are the minimum and maximum amounts I can withdraw?

As mentioned earlier, there are limits for each payment type, and these limits can change based on conditions outlined in the payout section of your account. You can find the range of limits for each payment type in your payment section. Limits can be adjusted.

How long does it take to process a withdrawal?

Usually, it gets done in just a few minutes, but definitely within the 48-hour limit – the money should be handled by then. If it takes more than 12 hours, please bring this up with our support team.

Questions Related to Sports Betting

What’s the range of bets I can place?

The minimum bet limits are:
10 Indian Rupees
0.00002 Bitcoin
0.0003 Ether
1 US Dollar
2 XRP
0.01 LTK
5 DOG
1 USD
The maximum betting limits can vary based on the sport, league, market, and tournament. Sports, along with markets and bets, might face limits depending on the league or tournament.

I want to cancel a bet I placed by mistake. Is that possible?

Unfortunately, once a client locks in a bet, it can’t be undone or altered in any way. Unfortunately, a client has confirmed a bet, and we can’t change or remove that bet.

What should I do if the event has already ended and my bet hasn’t been settled yet?

The Odds96 system needs some time to verify the match results and checks on each league. These checks might take more time in certain leagues. Planet Odds96 will look up the match results over there. For some leagues, it might take longer to get the results.

What are single and multiple bets?

Single bets refer to wagers made on just one event, and if you win, you’ll get back your stake multiplied by the odds you chose. For multiple bets, you need to correctly guess every event in the mix to get your stake multiplied. Single bets are the go-to choice for many punters, and parlays are starting to gain more fans too. A single bet involves placing a wager on one of the events, and if it wins, it gets multiplied by the odds you’ve chosen. For multiple bets, you need to win every single one to collect the multiplied amount. Many bets are the go-to choices for most people, but the gains from parlays can actually be more satisfying.

The event I was betting on has been postponed or canceled. What’s going to happen to the bet?

If the event gets postponed or called off for reasons we can’t control, all bets made will be nullified and canceled. We’ve laid out a refund policy for canceled bets in our terms and conditions, and if you have any other questions, feel free to get in touch with our support manager. If the event gets postponed or stopped while the user is competing, all bets will be canceled and voided. For details about canceled bets, our terms and conditions outline how refunds work.

What are Asian Handicap/Total – Quarter Lines (X.25/X.75)?

The fourth values are known as double handicaps. They’re mainly wagers classified as 0.25 / 0.75 and are calculated differently compared to European handicaps. For details on our company rules, take a look at the guidelines for calculating those values with our support manager. The 4th values are typically seen as double handicaps. Most of the time, they’re the 0.25 / 0.75 wager type, and the way the calculations are handled differs slightly from the European handicaps. Check out our company policies for figuring out those values, or feel free to reach out to our support manager for help.

Casino FAQ

What are the minimum and maximum wagers?

The minimum and maximum wagers at Odds96 Casino vary depending on which game you’re playing. For example, the least you can bet in the Aviator India game is INR 10. It’s good to check this info before jumping into the game. At Odds96 Casino, the minimum and maximum bet amounts vary based on the game you’re playing. For instance, in the Aviator India game, the lowest stake you can make is INR 10. Be sure to check this info before diving into the game.

My Casino game keeps freezing up. What should I do?

First off, take a moment to ensure your internet connection is steady. After that, get rid of the cache and cookies in your browser. If you can’t get the issue sorted out, feel free to get in touch with support and share a description of what’s going on—either through email or a feedback form. Take a moment to see if your internet connection is steady. If your connection is steady, you might want to go ahead and remove your browsing history, cache, and cookies. If nothing seems to work, just explain your problem to support and either send an email or fill out the feedback form.

Which game providers do you partner with?

We offer games from a bunch of providers, including Microgaming, NetEnt, Evolution Gaming, Pragmatic Play, Betsoft, Play’n Go, Red Tiger Gaming, Yggdrasil Gaming, Quickspin, and Relax Gaming.

Mobile App FAQ

Is there an Android mobile app?

Yes, you can download the Odds96 app for Android devices from the download page. It’s designed for Android devices. The Odds96 app for Android is up on our website, and you can grab it from the page there.

Does the app include all the features from the website?

The app includes all the features found on the website. Yes, it can replicate all the functions found on the site.

Can I play Casino on the app?

Absolutely, you can enjoy casino games on the app. The Odds96 app has a mix of casino games, like slots, table games, and live dealer options. Sure, you can enjoy Casino games on the Odds96 app. You’ve got a variety of games to pick from on the app, including slots, table games, and even options with live dealers.

Is there an iOS mobile app available?

Right now, there isn’t a iOS app for Odds96. But iPhone users can still access our website on their mobile devices without any hassle, as it’s been tailored for mobile browsing. Unfortunately, there’s no app made for iOS. However, iOS users can still enjoy the site tailored for mobile gaming.

Can I activate a promo code in the app?

Yes, you can activate promo codes within the Odds96 app by entering them into the designated field during registration, while making a deposit, or through the “Bonuses” section of your profile.